Policies/Regulations

Order Cancelations

NO refunds/cancelations on ANY personalized or made to cut blank items. Turn around times are individually listed in each item description. When purchasing from our website, it is understood that you are agreeing to ALL of our policies.

Order Errors/Damages

Upon delivery of your order, you have 48 hours from same day to reach out to us via email with your concerns. We understand damages, defects or receiving the wrong item is possible. If past the time frame given above, we CANNOT replace ANY items.

Late Arrivals

We ship through USPS and always provide tracking info with EVERY order. IF you receive a package later than expecting via tracking, please understand that anything can happen once the package is out of our hands. 

ETA

We always strive to get your packages out ASAP. We guarantee an estimated arrival time of 10-14 business days (this does NOT include weekends). We ship via USPS and it is out of our control if any package is delayed on their behalf, so please keep that in mind.

 

THANK YOU FOR BEING HERE!